Legal Notice
Access to this website attributes you the condition of USER and implies full and unreserved acceptance, from said access and/or use, of this legal notice and the privacy policy in its latest version, without prejudice of the General Conditions of Contract that, where applicable, are mandatory. Therefore, we recommend that you read these documents before using the functionalities offered by this website, as well as each time you access it, since we reserve the right to change, modify, add or delete at any time. part of these conditions.
Mere access to this Website does not in any case imply the existence of a commercial relationship between the user and the website.
I. OWNER OF THE WEBSITE HOTEL PLAYA ESPERANZA S.L.U. (PLAYA ESPERANZA)
Domicile: Avda. de la Albufera 4, 07458, Playa de Muro, (Balearic Islands)
C.I.F: B07026701
Registration details: Registered in the Mercantile Registry of the Mercantile Registry of Palma de Mallorca on FOLIO 143, VOLUME 148, BOOK 88, SHEET 3051, first registration.
In addition to the registered office, the following channels are made available to users to direct their requests, questions or complaints:
Web contact form
Email: reservas@playaesperanza.com / booking@playaesperanza.com
Telf.: (+34) 971 89 04 09
Fax: (+34) 971 890 938
II. CONDITIONS OF USE1. Introduction This website provides information about PLAYA ESPERANZA , allowing users to send queries, as well as request and formalize reservations directly through an online reservation platform. By accessing and using this website, you agree to be bound by the conditions set out below, so it is recommended that you read this section carefully before starting your navigation.
2. Obligations of Users. Users undertake to use this Website lawfully, in accordance with the provisions of these conditions and in a manner that does not harm the rights or interests of PLAYA ESPERANZA or third parties. By way of example and in no way limiting or exclusive, the User also undertakes to:
- Do not engage in illegal activities or activities contrary to public order or good faith.
- Do not use the data published on the Web to send unsolicited communications (spam).
- Do not introduce or disseminate false, misleading, ambiguous or inaccurate information or content on the website in a way that misleads the recipients of the information, nor disseminate content of a racist, xenophobic, pornographic nature, or in support of terrorism. or attack on human or minor rights.
- Do not carry out actions that involve or entail a violation of the intellectual property rights of PLAYA ESPERANZA or of third parties.
- Do not cause damage to the physical and logical systems of PLAYA ESPERANZA , its suppliers or third parties.
- Do not introduce or spread computer viruses on the network or use any other physical or logical systems that are likely to cause the aforementioned damage.
- Do not delete, alter, evade or manipulate any protection device or security system that was installed on the pages of this Website.
3. Exclusion of liability. This Website is provided “as is” and its use is carried out at the User's own risk, therefore, neither PLAYA ESPERANZA , nor its administrators, workers, suppliers or collaborators will be responsible for damages of any nature, direct or not, that derive from the use of the Website, expressly excluding PLAYA ESPERANZA , to the full extent provided by Law, any type of guarantee, whether express or implicit.
PLAYA ESPERANZA does not guarantee the availability and accessibility of the Website, although it will make all reasonable efforts in this regard. Occasionally, interruptions may occur for as long as necessary to carry out the corresponding maintenance operations.
PLAYA ESPERANZA is not responsible for possible damages derived from interference, interruptions, computer viruses, telephone breakdowns or telephone disconnections due to causes beyond the control of the aforementioned entity; delays or blockages in the use of this electronic system caused by deficiencies or overloads in the data processing center, telephone lines, the Internet system or other electrical systems; nor of any other alteration that may occur in the Software or Hardware of the Users. Nor does it guarantee the absence of viruses, malware, trojans or other elements that may cause alterations in the User's computer system, documents or files, excluding any liability for damages of any kind caused to the User for this reason. Likewise, PLAYA ESPERANZA will not be liable for damages caused by third parties through illegitimate interference beyond its control. Nor will it be liable for damages caused by the use or misuse of the contents of the Website, nor for the consequences that may arise from errors, defects or omissions in the contents that may appear on this Website provided by the Users themselves or other third parties. PLAYA ESPERANZA does not assume any obligation or responsibility regarding those services that it does not provide directly.
4. External links. In no case will PLAYA ESPERANZA assume any responsibility for the contents of the links belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, veracity , validity and legality of any material or information contained in any such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
5. Passwords. Passwords to access the accounts of registered Users are personal, confidential and non-transferable. Registered Users are solely responsible for maintaining the confidentiality and security of their account, and they exclusively assume the consequences of any kind regarding the activities carried out through it. Users undertake to immediately notify PLAYA ESPERANZA of any breach of the security of their account.
6. Denial of access. PLAYA ESPERANZA reserves the right to deny access to the Website; in case of unforeseen technical or security problems; or in compliance with a requirement and/or a police, judicial or administrative order. Such cancellation or suspension will be carried out at the exclusive discretion of PLAYA ESPERANZA and will not give rise to any type of compensation.
7. Publication of comments. The use of the participatory functionalities that are made available on the Website will be carried out under the Users' own responsibility. In accordance with the provisions of Art. 16.1 of Law 34/2002, of July 11, on information society services and electronic commerce, PLAYA ESPERANZA is not responsible for the information stored at the request of users and in particular with respect to the opinions expressed, nor the accuracy, quality, reliability and correctness of the information that users incorporate. PLAYA ESPERANZA reserves the right to withdraw or not publish all comments and contributions that do not comply with these conditions of use and especially those that violate respect for the dignity of the person, that are discriminatory, xenophobic , racist, pornographic, that threaten youth or childhood, order or public safety or that, in your opinion, are not appropriate.
8. Treatment of personal data. Users consent to the processing of their personal data with the scope and in the terms indicated in our privacy policy, which is available on the home page of the Web, and said policy is also incorporated into these conditions by reference. In this policy, Users will find information on how to exercise their rights of access, cancellation and rectification of their personal information, as well as the right to oppose its treatment.
9. Intellectual property and copyright. Without prejudice to the content provided by the Users themselves or over which third parties hold intellectual rights, the intellectual property rights of the Website, the domain name, its source code, design and navigation structure and elements contained therein (by way of example, images, sound, audio, video, software, or texts; brands or logos, color combinations, structure and design, etc.) are the property of PLAYA ESPERANZA , who is responsible for the exclusive exercise of the rights to exploit them in any form, and especially the rights of reproduction, distribution, public communication and transformation, in accordance with the provisions of the current Intellectual Property Law. The reproduction, distribution and public communication, including the method of making it available, of all or part of the contents of this website on any medium and by any technical means, without the authorization of PLAYA ESPERANZA, are expressly prohibited. or, where applicable, the third parties that hold the intellectual property or copyright rights over the affected content. Notwithstanding the foregoing, the user of the website may view the elements of this Website and even print, copy and store them on the hard drive of their computer or on any other physical medium as long as it is, solely and exclusively, for their personal use. and private. Those entities or people who, with prior authorization from the owner of this website, intend to establish a link with it, must guarantee that it only allows access to this Website or service but does not reproduce its contents and services.
10. Nullity of the clauses. In the event that a clause of these conditions of use is declared void, it will only affect said provision or that part that has been declared so, the conditions subsisting in everything else and such provision being , or the affected part, for not being installed.
11. Acceptance. Access to the Website and its use necessarily imply that each and every one of these conditions of use are expressly accepted by you.
12. Applicable law and jurisdiction. Without prejudice to the rights recognized to consumers by Royal Legislative Decree 1/2007, of November 16, this website will be governed by Spanish law with the exclusion of its conflict of law rules. and any controversy that may arise from its use or the services linked to it will be submitted to the jurisdiction of the competent Courts and Tribunals based on the domicile of the owner of the website, with users expressly waiving their own jurisdiction if they have any. The European Commission provides an online dispute resolution platform aimed at consumers, who can access it through the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event= main.home.chooseLanguage.
Conditions of Reservation
Through our online reservation service, you are hiring a reservation of a touristic room, submitted to the following conditions.
The following General Conditions stablish, among with the rest of terms and conditions, the legal framework that regulates the hiring and reservation of a room through the website www.playaesperanzaresort.com. This webpage belongs to Hotel Playa Esperanza S.L.U, NIF/CIF: B07026701, Address: Avda. de la Albufera, nº4 (07458) - Playas de Muro - Illes Balears , Phone number: 971 890 568. Fax: . E-mail: . Registered in the commercial registry of .
Hotel Playa Esperanza S.L.U activity is offering hotel services. For further information, you may contact us in Phone 971 890 568 or .
This hiring conditions regulate the terms for the hiring of the offered products by the company through their website and the related economic remuneration and/or payment done by the client.
The company offers to the addressee, before the procedure starts and through techniques that are adequate to the used communication medium, easily, freely, and permanently, clear, comprehensive, and unequivocal information about the following.
A) The different procedures that need to be followed to accept these General Hiring Conditions.
B) Electronic files of these general hiring conditions, thus being accessible at any time.
C) The company uses technical media that the client is able to use in order to correct and identify errors.
D) The language in which this conditions will appear is English.
E) Before starting the procedure, the company offers the client the general hiring conditions so they can be stored and reproduced by the client.
F) The online hiring of the offered products by the company through this web will be subject to what appears in the legal notice of the webpage.
G) These general hiring conditions have been elaborated in agreement with what is established in law 34/2002, of information society services and electronic commerce. The law 7/1998 of general hiring conditions, Royal decree 1906/1999 for which phone or electronic hiring is regulated with general conditions in development of article 5.3 of law 7/1998; the Legislative Royal Decree 1/2007, of November 16, for which the combined text of the General Law of the defense of consumers and users is approved and other complementary laws; .
H) For the acquisition and/or reservation of any of the services of hotel rooms of the company through the webpage these conditions must be accepted without reservations, and including all of these conditions, along with the Particular Conditions that are applied to each reserved and/or hired product.
I) The Company informs that the procedures to hire the offered services of room reservations are those that are described in these conditions, as well as those that are specified in the webpage through the customer’s navigation, so the client declares to know and accept such procedures as needed to reserve and/or hire the offered services of room reservations.
J) All the information offered throughout the hiring process will be stored by the company. Any modification or correction of the client’s acquired data must be done as stated in the Webpage.
K) By sending these data, clients give their consent to have their data treated by the company in order to the client’s acquisition and/or hiring of the services of room reservation that the company sells.
L) The client hires and/or reserves the company services of room reservations, and the company accepts the assignment of selling the selected services of room reservations in the web, as stated in these general conditions.
M) The seller keeps the right to modify unilaterally these conditions, without that affecting the services of room reservations or promos that were hired before such modification.
The seller of the hired services by the user is Hotel Playa Esperanza S.L.U, a hotel company that provides services of room reservation.
www.playaesperanzaresort.com is registered under the name of Hotel Playa Esperanza S.L.U. The commercial brand is correctly registered under the name of the Company.
- These conditions have as their main aim to state the conditions that apply when selling and hiring products in www.playaesperanzaresort.com. These conditions will regulate the contractual relationship of buying/selling and/or the generated hiring between the Seller and the Hirer at the moment in which the latter accepts the corresponding tick-box at the buying/hiring online process. The characteristics of the hired/bought products are shown in the web.The characteristics of the hired services will appear in the webpage, as well as the particularities of each transaction that can be done in this webpage, always in English.
- Hiring any products through the webpage implies the complete acceptance and subjection to these General conditions.
- The company through the webpage provides services for room reservation/purchase. This transaction will be ruled by the Hiring Conditions specified here and the Particular conditions that are applied to the acquisition and/or hiring of each product.
- The applicable prices to the hired/reserved products are those indicated in the website at the time of the hiring and/or acquisition, and:
Offers are correctly shown and identified indicating the Price before the offer and during the offer.
- All media and technical requirements that are required to access the webpage and the offered services of room reservations will be full responsibility of the user.
- Once accessing the web, to continue to reserve and hire any services of room reservation, Users Will follow any indication and instruction that appears in the webpage, filling for this the acknowledgement of having read and accepting the General Conditions, as well as any particular condition that applies.
Hiring the services of room reservations will be done through the specific selection of the product/s through the selection elements that the webpage has installed. Once selected and verified the application for reservation/hiring, the conditions will be completely accepted by you, without reserves, as stated in the company’s website, before acquiring such products.
Once accepted, the user acquires the condition of Client of the company/entity.
Any product or service offered by the company afterwards will be subject to a new hiring/acquiring procedure.
Clients are advised to read with caution these conditions and print them on paper or save them electronically.
Data Protection
1.1. For the purposes of the provisions of art. 13 and art. 14 of the GDPR, the following information is provided to you:
Responsable: Hotel Playa Esperanza S.L.U. NIF/CIF: B07026701.Domicile: Avda. de la Albufera, nº4 (07458), Playas de Muro, Balearic Islands.
Email address:
Phone: 971 890 568 Fax:
Purpose: At Hotel Playa Esperanza S.L.U we process the information you provide us with in order to provide you with the contracted services consisting of the reservation of accommodation in Hotel establishments and send you personalized offers on the products and/or company services, and manage the sending of information and commercial prospecting. We also process the information of our clients who have contracted our products and services in order to send you personalized offers about the company's products and/or services. In order to be able to offer you our products and services according to your interests, we will prepare a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept, as long as your express consent is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last contract and/or purchase made by you.
Legitimation: The legal basis for the processing of your data is the execution of the contract by contracting the product and/or service in accordance with the Information Society Services Law 34/2002, articles 20 and 21. The prospective offer of products and services is based on the consent requested without, in any case, the withdrawal of this consent conditioning the contract for the acquisition of the product and/or provision of the service. There is an obligation to provide consent to manage the sending of information and commercial prospecting.
Recipients: No data will be transferred to third parties, except legal obligation. There is no provision for data transfer to third countries. No suitability decisions, warranties, binding corporate rules or applicable specific situations are made.
Rights: Anyone has the right to obtain confirmation as to whether at Hotel Playa Esperanza S.L.U we are processing personal data that concerns them or not. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data, or, where appropriate, request deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims. You have the right to file a Claim with the Control Authority (Spanish Data Protection Agency: WWW.AGPD.ES; origin: THE INTERESTED PARTY).
1.2. The client expressly accepts the inclusion of personal data collected while browsing the page or provided by completing any form, as well as those derived from a possible commercial relationship in the automated personal data files referred to in the section first. During the data collection process and in each place on the Web where personal data is requested, the client will be informed, either through a hyperlink or by including the appropriate mentions in the form itself, of the mandatory or non-obligatory nature of the collection of such personal data. We request from every client who decides to register on our company's website the personal data necessary for the purposes of the requested service, which is none other than the provision of services and/or sale of products offered on the Web.
1.3. The client/user may exercise, with respect to the data collected in the manner provided for in the previous section, the rights recognized in articles 15 to 21 of Regulation (EU) 2016/679, and in particular the rights of access, rectification, deletion. , limitation to processing, data portability, opposition and automated individual decisions, whenever relevant. The rights referred to in the preceding paragraph may be exercised by each client through a rights exercise form that they will request from us by email. The written and signed request may be sent by postal mail to the following address: Hotel Playa Esperanza S.L.U with address at Avda. de la Albufera, nº4 (07458), Playas de Muro, Illes Balears, attaching in both cases a photocopy of the ID of the client.
1.4. The automated processing to which all personal data collected as a result of the request, use, contracting of any product or service or any transaction or operation carried out through this website will be submitted has as its main purpose the maintenance of the relationship. contractual with the owner of this website.
1.5. You authorize the sending of advertising of our services and products. Your personal data will be used to manage the sending of advertising through traditional or electronic means. The email addresses and personal data that you provide us through the contact form on the website will be used exclusively to respond to the queries you raise by this means. The provisions of art 22.1 and 22.2 of law 34/2002, of July 11, on information society services and electronic commerce, which is modified by virtue of art. 4 of Royal Decree-Law 13/2012, regarding the use and processing of your personal data in order to manage the sending of advertising.
1.6. The entity guarantees the confidentiality of personal data. However, the Company and/or Entity will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its systems and is required in accordance with the legal and regulatory provisions applicable to the case. Personal data may be kept in the files owned by Hotel Playa Esperanza S.L.U even once the relationships formalized through the company's website have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods. established, at the disposal of administrative or judicial authorities.
Privacy policy
This privacy policy applies to the website www.playaesperanzaresort.com. Please read it carefully. In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter. We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below. You declare that the data you provide us, now or in the future, are correct and truthful and you agree to inform us of any changes thereto. In the event of providing personal data of third parties, you undertake to obtain the prior consent of those affected and inform them about the content of this policy. In general, the fields of our forms that are marked as mandatory must necessarily be completed in order to process your requests.
1. Who is responsible for the processing of your data? The person responsible for the processing of personal data collected on this website is: HOTEL PLAYA ESPERANZA, S.L.U. (hereinafter, Playa Esperanza Resort), with address at Avda. de la Albufera 4, 07458, Playa de Muro, Balearic Islands. You can contact our Privacy Officer at rgpd@playaesperanza.com.
2. Why will we process your data and on what legal basis? Query management:We process the data that our users provide in their queries to respond to their requests.
These treatments are necessary for the execution of the legal relationship with the users of the website or for the application of pre-contractual measures at your own request.
Management of registered users:If you have registered in our Club, we will process your membership data to identify you as a member of the Club in order to apply the advantages to which you are entitled. These treatments constitute the very purpose of the Club and are necessary for its operation. These treatments are based on the contractual relationship originated by your request to register with the Club. At any time you can request to leave the Club by sending an email to rgpd@playaesperanza.com.
Reservation management:We process the data that our clients provide in the reservation form for their management. The categories of data processed for this purpose will be the following:
- Identification and contact information of the reservation holder.
- Data from the reservation itself or request for services (dates of stay, number and age of guests, accommodation regime, type of rate).
- Data relating to payment methods.
- Data on transactions of goods and services.
These data are obtained either directly from you or from third parties who have processed the reservation or requested the service on your behalf, for example, the reservation center or the travel agency with which you have booked your stay. The processing of this data is necessary for the execution of the hosting contract or for the application of pre-contractual measures at your own request. The economic data and transactions of goods and services generated by your stay will be processed for accounting and administrative management purposes and compliance with the HOTEL's legal obligations in accounting and tax matters.
Online check-in. In compliance with the Convention on the application of the Schengen Agreement and the L.O. Organic 4/2015, of March 30, for the protection of citizen security, we have the obligation to record the information of all guests staying in our hotels. Said information, which is recorded in an entry report and serves to establish a traveler record book, consists of the following data: Name and surname, sex, date of birth, country of nationality, number and type of identity document, date of issue of the document, date of entry and signature. The online check-in functionality allows you to pre-fill out the check-in form to speed up your check-in upon arrival at the hotel. The use of online check-in is optional and does not condition your entry into the hotel. If you do not use this functionality, you must complete the entry form upon arrival. The processing of the information necessary to pre-complete the entry form is based on the consent materialized through the use of this functionality.
Publication of opinions. The data provided when leaving your opinion about Playa Esperanza Resort will be processed for the administration of this functionality. Your name, the comment you make and your nationality will be published on the website, becoming public information. You should be especially cautious when you decide to post comments or share your personal information. These treatments are necessary for the provision of the requested service. You agree to make appropriate use of the comment publishing functionality on the Website and in particular, but not limited to, not to enter data and/or comments that:
- Involve in illicit, illegal or contrary activities to good faith and public order.
- Disseminate content or propaganda of a racist, xenophobic, pornographic nature, advocating terrorism or violating human rights.
- Contain content that constitutes a violation of intellectual and industrial property rights.
- They attack the image of third parties.
- Introduce or spread computer viruses or any other physical or logical systems on the network that are likely to cause damage to the systems.
- Use the email accounts or personal data of other users and modify or manipulate their messages.
Playa Esperanza Resort reserves the right to withdraw or not publish all those comments and contributions that do not comply with the aforementioned extremes and especially those that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, order or public safety or that, in their opinion, are not appropriate. In accordance with the regime provided for by Art. 16.1 of Law 34/2002, of July 11, on information society services and electronic commerce, Playa Esperanza Resort is not responsible for the opinions expressed, nor is it of the accuracy, quality, reliability and correctness of the information that users provide. Notwithstanding the above, people whose personal data are included in comments published on the Website may request, at any time, the cancellation of said data, as indicated in the section "What are your rights? ".
Sending of commercial communications: We will process the identification and contact data provided, together with the data related to the language, to send non-personalized commercial communications related to the discounts and promotions offered by the Hotel Playa Esperanza and the management of its distribution lists. The sending of the chain's commercial communications by electronic means is based on your consent. At any time you may request to be removed from our distribution list, using the link provided for this purpose in our communications or by sending an email to: rgpd@playaesperanza.com.
Administration and management of website security: We process browsing data (IP addresses or logs) to administer and manage the security of the website. This processing is based on our legitimate interest in guaranteeing the security of the website. This interest is expressly recognized by recital 49 of the GDPR. To weigh said interest with respect to their rights and freedoms, it has been taken into account that this treatment corresponds to general security practices and does not pose significant threats to the interested parties.
Statistical and quality management purposes:In order to evaluate and manage the quality of our services, we perform statistics from aggregate data obtained from transaction data and web browsing data, p. . e.g. IP address, weblogs, pages visited or actions taken on the Web (+info in our cookie policy). These treatments are based on our legitimate interest to evaluate and manage the quality of our services. To weigh this interest against their rights and freedoms, it has been determined that the treatment had a limited impact on the privacy of the interested parties, corresponded to their reasonable expectations and did not pose significant threats.
3. How long will we keep your data?
In general terms, we retain your data for the duration of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions and for the time necessary to address possible responsibilities arising from the processing. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. The information related to navigation will be canceled once the web connection has ended and the statistics have been completed.
4. To whom can we communicate your data?
Your data will be communicated to third parties by legal obligation, with your consent or when your request implies such communication.
5. What are your rights?
You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller. You can revoke the consent you have given for certain purposes, without affecting the legality of the processing based on the consent prior to its withdrawal. At any time you may revoke your consent or oppose the processing of your data for direct marketing purposes, including the preparation of commercial profiles. In this case we will stop processing your personal information for these purposes. You also have the right to oppose the adoption of automated individual decisions that produce legal effects on you or significantly affect you in a similar way, when this right exists in accordance with the provisions of article 22 of Regulation (EU) 2016/679. You also have the right to lodge a complaint with a data protection authority. You can consult the list and contact details of the European data protection agencies on the European Commission website at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080. To exercise your rights, you must send us a request accompanied by a copy of your national identity document, or another valid document that identifies you by postal mail or email, to our Data Protection Officer at the addresses indicated in the Who is section? who is responsible for the processing of your data? You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at www.aepd.es.
Customer and guest privacy policy
Please read this privacy policy carefully. In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter. This policy is published on our website and can be consulted at the hotel reception, where you can request a copy to keep. In general, the fields of our forms that are indicated as mandatory must necessarily be completed in order to process your requests.
Who is responsible for the processing of your data?
HOTEL PLAYA ESPERANZA S.L.U.(hereinafter the HOTEL).
Ave. de la Albufera 4, 07458, Playa de Muro, Balearic Islands, Spain
Email: rgpd@playaesperanza.com
Telephone: 971 89 05 68
What personal information do we collect?
The data we process is what is obtained:
- Of the forms that you fill out and the requests you make, for example, your reservations or requests for services.
- Of the information provided to contract our services.
- From the information provided during check-in at the hotel.
- Of the information generated by the provision of these services.
All this data is provided, either directly by you, or by third parties that process requests on your behalf, for example, the travel agency that booked your stay. The categories of data we process consist of:
- Identifying data.
- Personal characteristics data.
- Contact information, postal and electronic addresses.
- Economic and transaction data.
- Data related to the reservation and generated by the stay.
- If you use our SPA or daycare services, we may process health data provided by the clients themselves to address special needs, for example, allergies or taking medications.
- We will process an image of your identity document to obtain your identification data, your address and your photograph, if you have authorized us to do so.
Why will we process your data?
Your data will be processed to manage your reservation and stay, provide the contracted services, comply with our legal obligations, improve the quality of our services, and may carry out opinion surveys, although completing them is not mandatory. If you have indicated so, we will process your data to send you commercial communications to the email provided, about news, discounts and promotions from the HOTEL. If you have authorized us to do so, we will process your photograph, obtained by scanning your ID or Passport, to verify your identity at the time of allocating consumption to your reservation during your stay. If you do not authorize this treatment, we will not be able to accept credit charges in your room. We inform you that the animations and activities organized by the HOTEL could be photographed or recorded for later dissemination in the hotel itself, the hotel's website or its social networks, for informative purposes.
To whom can we communicate your data?
We will only communicate your data due to legal obligation or when necessary for the provision of the requested services. For example, in the event that your reservation contains accessory services provided by third-party providers or that the availability request you make affects such type of services, the personal data necessary for the processing of said reservation/availability request will be communicated to the corresponding suppliers, only for this purpose. According to current legislation on the protection of citizen security, we are obliged to communicate information about your stay to the State Security Forces.
Legal basis of the treatments.
The processing of your data is based on the execution of the accommodation or service contract and compliance with our legal obligations, in particular Law 8/2012, of July 19, on tourism in the Balearic Islands and other tourism regulations, of Organic Law 4/2015, of March 30, on the protection of citizen security and its implementing regulations and accounting and tax regulations. The recording and dissemination of animations and activities organized by the HOTEL in which identifiable people appear is carried out with the consent of the interested parties. The processing of your photograph, obtained from the scan of your ID or Passport, will be carried out with your prior consent. The performance of quality statistics and surveys is based on our legitimate interest in the evaluation of our services. The sending of our commercial communications is based on our legitimate interest in promoting our services and on your consent, without the withdrawal of such consent conditioning the provision of the contracted services.
How long will we keep your data?
Your data will be kept for the duration of the relationship you maintain with the HOTEL and in any case during the periods provided for in the applicable legal provisions and for the time necessary to address possible responsibilities arising from the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. In accordance with current regulations, we keep the record books of travelers who stay in our establishment for three years, counting from the date of the last record sheet that includes them. The data processed for commercial purposes will remain valid as long as you do not request its deletion. The media on which the existence of your consent for the processing of your data for these purposes is recorded, such as signed forms, electronic form sending logs, check-in sheets, will be kept for the entire duration of the treatments and the deadlines. of applicable prescriptions. The scanned image of your ID or Passport, as well as your photograph taken from the same document, will be deleted four business days from the end of your stay at the hotel.
What are your rights?
You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller. You can revoke the consent you have given for certain purposes, without affecting the legality of the treatment based on the consent prior to its withdrawal, and file a claim with the Spanish Data Protection Agency. To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you by postal mail or email to the addresses indicated in the section Who is responsible for the processing of your data?&emsp ; To revoke your consent to the sending of our commercial communications, send an email to: rgpd@playaesperanza.com You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at http://www.aepd .es.
Privacy policy resumes
Please read this privacy policy carefully. In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below. You declare that the data you provide us, now or in the future, are correct and truthful and you agree to inform us of any changes thereto. In the event of providing personal data of third parties, you undertake to obtain the prior consent of those affected and inform them about the content of this policy.
Who is responsible for the processing of your data?
Responsible: HOTEL PLAYA ESPERANZA, S.L.U.
Postal address: Avda. de la Albufera 4, 07458, Playa de Muro, Balearic Islands, Spain
Telephone: 971 890568
Email: cv@playaesperanza.com
Why will we process your data?
We process the data of candidates who register for our job offers or provide us with their curriculum (CV) to manage their participation in our selection processes and to establish a job bank to fill future vacancies in the company. If you do not wish to be part of our job board, you can tell us by sending an email to cv@playaesperanza.com. In this case your CV will only be considered for the specific job offer for which you have registered. The data processed for these purposes is obtained from the CV and the letter of motivation that you have provided us, either directly or through the employment website in which you have registered to participate in one of our selection processes, as well as of the interviews that, if applicable, are carried out with you. The categories of data processed for these purposes are the following:
- Identifying and contact data, such as DNI/NIE, residence permit (if applicable), name and surname, address, telephone number or e-mail, photograph included in the CV (if applicable).< /li>
- Personal aspects, for example, your skills, adaptability, risk tolerance.
- Personal characteristics data included in your CV, for example, your nationality.
- Academic and professional data.
- Information related to hobbies or hobbies, leisure or sports preferences indicated in the resume.
- If applicable, existence of disability and degree of compliance with the duty imposed by art. 42.1. of RDL 1/2013, of November 29, which approves the Consolidated Text of the General Law on the rights of people with disabilities and their social inclusion.
- Data generated by the selection process itself, e.g. e.g. communications with the candidate, interview report, etc.
The processing of your data to manage your participation in our selection processes is necessary for the adoption of pre-contractual measures at your own request, under the provisions of art. 6.1b) of the GDPR. The inclusion and conservation of your CV in our job board is based on our legitimate interest in optimizing and streamlining our selection processes. To weigh this interest against your rights and freedoms, we have determined the following:
- The treatment is compatible with the reasonable expectations of the candidates, as they are people who have applied for a job in our company and the creation of a job board constitutes a widespread practice in companies.
- The impact on the privacy of the data subjects is limited: the processing results in the candidates' own benefit by expanding their chances of finding a job; The data included in the bag corresponds to what the candidates themselves have chosen to share with the company to be considered in the selection processes; The candidate is offered the possibility of objecting to the inclusion of their CV in the job board and a limit has been set for the retention period of the CVs to guarantee the currency and validity of the CVs (see the section How long will we keep them? your details? below).
How long will we keep your data? In general, we keep your data for the time necessary to manage your participation in our selection processes and, in any case, during the periods provided for in the provisions. applicable laws and for the time necessary to address possible responsibilities arising from the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. Specifically:
- Selection files will be canceled one year after the end of the process. However, if you are hired, the data related to your selection process will be kept in your employment file.
- The CVs registered in our job board are kept for one year from their last update, so you must present a new updated CV or confirm the validity of the one you initially gave us if you wish to continue being part of our job board.
What are your rights? You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access them. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case we will stop processing the data, except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. You can revoke the consent you have given for certain purposes, without affecting the legality of the treatment based on the consent prior to its withdrawal. You also have the right to oppose the adoption of automated individual decisions that produce legal effects on you or significantly affect you in a similar way, when this right exists in accordance with the provisions of article 22 of Regulation (EU) 2016/679. You also have the right to file a claim with the Spanish Data Protection Agency. To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you by postal mail or email to the addresses indicated in the section Who is responsible for the processing of your data?&emsp ; You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at: http://www.aepd.es.
Video surveillance privacy policy
Please read this privacy policy carefully. In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter. We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below. You may request a copy of this policy for your records.
Who is responsible for the processing of your data? The person responsible for the processing of your data is HOTEL PLAYA ESPERANZA S.L.U., with address at Avda. de la Albufera 4, 07458, Playa de Muro, Illes Balears, Spain and email: rgpd@playaesperanza.com
What personal information do we obtain? The data we process is that obtained from the video surveillance cameras installed for the security of the facilities.
Why will we process your data? We will process the data collected for the purposes of video surveillance and security of the facilities.
How long will we keep your data? The data will be canceled within a maximum period of 7 days from the moment it was collected, without prejudice to its conservation during the periods provided for in the applicable legal provisions. , for example, to prove the commission of acts that threaten the integrity of people, property or facilities.
Legal basis for the processing. The legal basis for the processing of data captured through the video surveillance system is the legitimate interest in ensuring the security of the facilities.
To whom can we communicate your data? Your data will not be communicated to third parties, except under legal protection.
What are your rights? You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case we will stop processing the data, except for compelling legitimate reasons that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims. Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller. To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you by postal mail or email to the addresses indicated in the section Who is responsible for the processing of your data? You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at: http://www.aepd.es
Second Layer Clauses
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. CLIENTS, HOTEL BOOKINGS
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMIn Hotel Playa Esperanza S.L.U, we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. Management of the information and commercial prospection.
The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.
There will be no automatic decisions regarding such profile.
LEGITIMATIONThe legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.
There is an obligation to procure personal data. Otherwise, offers cannot be procured.
RECIPIENTSRECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.
There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.
RIGHTSAny person has the right to have confirmed whether Hotel Playa Esperanza S.L.U, we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.
You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. INVOICING/ACCOUNTING
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMIn Hotel Playa Esperanza S.L.U we treat the information that clients procure for the procurement of a product or a service, as well as invoicing, and the management of prospective offers and commercial information, and for satisfying legal and accounting obligations. Based on your interests we will elaborate a commercial profile.
The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.
There will be no automatic decisions regarding such profile.
LEGITIMATIONThe legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease contract in agreement with the Civil Code, and Trading Code. Articles 20 and 21 of the Services of the Information Society Law 34/2002 is applicable for the sending of commercial offerings via telecommunications. Prospective product offering is based on this agreement without its being retired meaning that the product or service will not be procured.
RECIPIENTSWe will not assign personal data to third parties unless there is a legal obligation.
There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.
There is an obligation to procure personal data. Otherwise, the product or service, as well as invoicing, and the management of prospective offers and commercial information cannot be procured.
RIGHTSAny person has the right to have confirmed whether in Hotel Playa Esperanza S.L.U we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. NEWSLETTER/MAILING
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMIn Hotel Playa Esperanza S.L.U we treat the information that clients procure for the Advertising activities. Management of information sending and commercial prospection.
The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.
There will be no automatic decisions regarding such profile.
LEGITIMATIONThe legal basis for your personal data treatment is the execution of a contract as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.
There is an obligation to procure personal data. Otherwise, Advertising activities, and Management of information sending and commercial prospection cannot be procured.
RECIPIENTSRECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.
There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.
RIGHTSAny person has the right to have confirmed whether in Hotel Playa Esperanza S.L.U we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.
You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. WEB USERS
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMIn Hotel Playa Esperanza S.L.U we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile.
The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.
There will be no automatic decisions regarding such profile.
LEGITIMATIONThe legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services.
There is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.
RECIPIENTSRECIPIENTS we will not assign personal data to third parties unless there is a legal obligation.
There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.
RIGHTSAny person has the right to have confirmed whether in Hotel Playa Esperanza S.L.U we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.
You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD EMPLEADOS
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMEn Hotel Playa Esperanza S.L.U tratamos la información que nos facilita con el fin de gestionar la relación laboral entidad-empleado. Tratamos los datos de carácter personal con la finalidad de elaborar contratos, nóminas y seguros sociales (TC1 y TC2), cumplimiento de obligaciones laborales y pago de nóminas.
Los datos personales proporcionados se conservarán, mientras se mantenga la relación laboral y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la extinción de la relación laboral entre ambas partes.
No se elabora ningún perfil comercial a partir de esta información.
LEGITIMATIONLa base legal para el tratamiento de sus datos es el cumplimiento de las obligaciones legales recogidas en el Estatuto de los Trabajadores, Ley de la Seguridad Social, Ley de Prevención de Riesgos Laborales y demás normativa laboral vigente.
Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no se le podrá contratar.
RECIPIENTSSe cederán sus datos a la Tesorería de la Seguridad Social, Agencia Tributaria, SEPE y Administración Pública competente, Empresa de Prevención de Riesgos Laborales, Mutua de Accidentes, Bancos y Gestoría y/o Asesoría. Y a las empresas contratistas en los supuestos de subcontratas.
No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.
RIGHTSCualquier persona tiene derecho a obtener confirmación sobre si en Hotel Playa Esperanza S.L.U estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.
Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD CURRICULUM VITAE / RECURSOS HUMANOS
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMEn Hotel Playa Esperanza S.L.U tratamos la información que nos facilita con el fin de llevar a cabo una selección de personal y de que el solicitante participe en los procesos selectivos laborales de la empresa.
Los datos personales proporcionados se conservarán, mientras se mantenga su consentimiento y no se solicite su supresión por el interesado, durante un plazo de 2 años a partir de su consentimiento.
No se elabora ningún perfil comercial a partir de esta información.
LEGITIMATIONLa base legal para el tratamiento de sus datos está basada en el consentimiento que se le solicita. Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá entrar en el proceso de selección de personal.
Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá participar en el proceso selectivo de la Entidad.
RECIPIENTSNo se cederán datos a terceros, salvo obligación legal.
No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.
RIGHTSCualquier persona tiene derecho a obtener confirmación sobre si en Hotel Playa Esperanza S.L.U estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.
Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD PROVEEDORES
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMEn Hotel Playa Esperanza S.L.U tratamos la información que nos facilita con el fin de realizar pedido y facturar los servicios.
Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación efectuada.
No se elabora ningún perfil comercial a partir de esta información.
LEGITIMATIONLa base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas.
Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede contratar el servicio o producto.
RECIPIENTSNo se cederán datos a terceros, salvo obligación legal.
No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.
RIGHTSCualquier persona tiene derecho a obtener confirmación sobre si en Hotel Playa Esperanza S.L.U estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.
Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. SATISFACTION SURVEYS
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMIn Hotel Playa Esperanza S.L.U we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. . Management of the information and commercial prospection.
The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.
There will be no automatic decisions regarding such profile.
LEGITIMATIONThe legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.
There is an obligation to procure personal data. Otherwise, offers cannot be procured.
RECIPIENTSRECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.
There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.
RIGHTSAny person has the right to have confirmed whether Hotel Playa Esperanza S.L.U we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.
You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD RECOBRO
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMEn Hotel Playa Esperanza S.L.U tratamos la información que nos facilita con el fin de gestionar el cobro las facturas de los productos y/o servicios contratados pendientes de pago o cobro y con el fin del recobro de las mismas.
Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación y/o compra efectuada por usted.
No se elabora ningún perfil comercial a partir de esta información.
LEGITIMATIONLa base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.
Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede prestar el servicio y/o vender el producto.
RECIPIENTSNo se cederán datos a terceros, salvo obligación legal.
No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.
RIGHTSCualquier persona tiene derecho a obtener confirmación sobre si en Hotel Playa Esperanza S.L.U estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.
Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).
SOURCETHE SOLICITOR.
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD VIDEO VIGILANCIA
RESPONSIBLE
Address: Avda. de la Albufera, nº4
Phone number: 971 890 568
E-mail:
RESPONSIBLE:
NIF/CIF: B07026701
Responsible of Data Protection:
CONTACT:
AIMEn Hotel Playa Esperanza S.L.U tratamos la información captadas a través de las cámaras de video vigilancia en un fichero mixto denominado VIDEOVIGILANCA con el fin del control y vigilancia de accesos y de las instalaciones de la empresa.
Los datos personales proporcionados se conservarán durante un plazo máximo de 30 días desde su grabación.
No se tomarán decisiones automatizadas en base a dicho perfil.
LEGITIMATIONLa base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.
Las imágenes captadas se incorporan al tratamiento de video vigilancia.
RECIPIENTSSe le informa que actúa como encargado del tratamiento en los términos del artículo 28 del RGPD Hotel Playa Esperanza S.L.U. No se cederán datos a terceros, salvo obligación legal.
No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.
RIGHTSCualquier persona tiene derecho a obtener confirmación sobre si en Hotel Playa Esperanza S.L.U estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.
Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).
SOURCEAFECTADO.